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Maintenance

20+ Years of Experience

Fast and reliable kitchen equipment
service and repair

Factory certified technicians with industry experience
Response time to emergency calls: 3h
1 year warranty on spare parts
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A team with global certifications

Our technicians are trained and certified by leading equipment manufacturers to ensure fast, quality and safe repairs. We solve problems at their root so you can get long-term results.
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Guntis Kalniņš
BHS Servisa Menedžeris

Professional equipment repair to ensure the continuous operation of your business

When equipment stops working, time is precious. We understand that unplanned equipment breakdowns can cause losses and stress. We offer fast and reliable repairs using certified technicians and genuine spare parts to ensure your kitchen continues to operate.

360° maintenance and service solution

Quick help in emergency situations
Our technicians are available from 9:00 AM to 5:00 PM every working day, but in case of emergency we are also available outside of working hours and on holidays. Find out about service costs outside of working hours here.
Scheduled maintenance programs
~90% of restaurant owners do not follow the scheduled maintenance schedules for their equipment, as specified by the manufacturers. We provide scheduled, periodic maintenance to extend the life of your equipment. Learn more.
Original manufacturer's spare parts
We use only original factory parts to ensure long-term performance of the equipment being repaired. Our technicians have access to databases and warehouses with more than 150,000 spare parts.
Making unique parts
If you need a custom solution, we can manufacture parts on site. By welding, turning or using a 3D printer, we can produce unique spare parts in situations where they cannot be ordered.
1 year spare parts warranty
We provide a 1-year warranty on new original spare parts for repaired equipment, and a 1-month warranty on used parts. See the terms of use and warranty for spare parts here.
Spare parts delivery within 24 hours
In the unlikely event that the required spare parts are not in our warehouse, we can order them and receive them by airmail within 24 hours. Standard delivery takes 2 - 7 days.
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Service & maintenance process

<div>Contact us<div style='color:#5B667E;font-size:14px; font-weight: 400;'>5 - 15 min</div></div>
Contact us
5 - 15 min
Call or write to us and describe your problem. We offer to send a technician, deliver the damaged device to our workshop, or pick it up from you at our service center.
<div>Diagnostics<div style='color:#5B667E;font-size:14px; font-weight: 400;'>2 - 48h</div></div>
Diagnostics
2 - 48h
Before performing repairs, we perform a thorough diagnosis to find the cause of the problem. Diagnostic costs: 30 - 50€ (reimbursed if the problem is within our or the manufacturer's responsibility).
<div>Repair<div style='color:#5B667E;font-size:14px; font-weight: 400;'>2 - 72h</div></div>
Repair
2 - 72h
Once we receive your approval for the repair, we will begin the repair immediately. In the event of more complex situations that require part manufacturing or factory assistance, we will notify you.
<div>Receiving<div style='color:#5B667E;font-size:14px; font-weight: 400;'>5 - 15 min</div></div>
Receiving
5 - 15 min
Upon completion of the repair, we will perform a repeated diagnostics of the equipment and inform you of the result. The equipment can be picked up at our service center, or we offer to deliver it.

 

 

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Customer Reviews

We have served more than 4,000+ customers, find out what they think about BHS
Dita and Aivars
Giardino di Napoli- Pizza Place
The BHS-designed kitchen area and utility rooms are practical, ergonomic, and bright. Desires, needs and requirements were listened to and a suitable solution was found for our plans and budget. We entered the intended topic.
Evita
"Diena un Nakts" Bakery
I would like to thank the team for their professional approach to the development of our confectionery project. From the first consultation to the realization of the project, we felt that they understood us and wanted to find the best solutions for our needs. The offer of equipment was thoughtful, functional and adapted to our budget. I especially appreciate that both long-term economic and technologically modern solutions were offered. Everything was delivered on time and installed without a hitch. As a result, we have obtained an efficiently working and aesthetically attractive work environment that meets all hygiene and quality standards. We definitely recommend this company as a reliable partner in setting up the food industry
Armands
Thank you for your professional cooperation in designing a cold chamber and providing equipment for our meat factory. The offer was clear, technically sound and adapted to our specific needs - both for the room configuration and the production flow. The assembly works were carried out accurately and within the agreed deadlines. We especially appreciate the experience of the technicians and their ability to promptly solve situations on the spot. The equipment works flawlessly, and the temperature regime is maintained according to the requirements of the food industry. Currently, our products are stored safely and efficiently, which significantly improves our production process. We are very satisfied with the cooperation and definitely recommend this team to other food producers.

Yes, the equipment you purchased from BHS.LV has a warranty in accordance with European Union regulations. The warranty period for professional equipment is 12 months, while for equipment purchased in the "For Home" section and not used for commercial purposes, the warranty is 24 months. To use the warranty repair, please save the purchase receipt or delivery note, which indicates the purchase information of the product, as well as follow the warranty terms attached to the equipment. If the equipment has problems during the warranty period, the BHS.LV customer support service will provide instructions on further actions - either by contacting an authorized service, or by delivering the equipment to our service center for repair. It is also important to check the warranty conditions of the specific product before purchase, as the duration and conditions of the warranty may vary depending on the manufacturer and product category.

BHS.LV offers professional kitchen and bar equipment service services, covering both warranty and post-warranty service. We service various equipment categories, including: Bar equipment Kitchen equipment (hot, cold and electromechanical) Dishwashers and tunnels Shop equipment (display cases, cold and freezers) Metal furniture repair and parts replacement Our service services include warranty repair, parts replacement, device testing and other technical services. To find out the service options and service conditions for a specific device, please contact BHS.LV customer service. If the device is within the warranty period, repairs are performed free of charge if the nature of the damage meets the warranty conditions. BHS.LV cooperates with authorized service partners and factories that provide high-quality repair and maintenance using original spare parts to guarantee the longevity and safe operation of the devices.

BHS.LV 2025 price list for one working hour is 40.00 EUR + VAT. Please note that service costs may depend on several factors, such as: Type of equipment – ​​large, complex equipment Type of repair – whether it is a warranty repair (which is usually free of charge) or a post-warranty repair. Complexity of the damage – replacement of parts, diagnostics, repairs of less or more complexity. To obtain accurate information about specific service costs, including the hourly price of the masters after the end of the warranty period, it would be best to contact BHS.LV customer support or service department directly. They will be able to provide a specific price quote depending on the type of repair and equipment.

The repair time of the device at BHS.LV depends on several factors: Type and complexity of the damage – minor defects or problems that require simple replacement of parts can usually be resolved within 1 to 3 business days*. However, more complex damage or cases where specific parts are missing may extend the repair time by 5 to 10 business days*. If the repair work takes longer than planned, our service center will inform you of the changes. Availability of parts – if the necessary spare parts are available on site or can be delivered quickly, the repair time will be approximately 1 to 3 business days*. If parts need to be ordered from the manufacturer or supplier, the repair time may be longer. Warranty or post-warranty repair – warranty repairs often have specific time frames that depend on the manufacturer or BHS.LV conditions. The time for post-warranty repairs may vary depending on the service workload. Service center workload – if the authorized service is very busy, the repair time may be extended. The average repair time can vary from a few days to a couple of weeks, depending on the above factors. To find out the exact repair time for your device, contact BHS.LV customer service or a service partner to receive up-to-date information on the progress of the repair. * These are approximate deadlines determined after 20 years of experience and are met in 90% of cases, but due to high demand or other reasons, the repair time may be longer. In any case, the BHS.LV service center will inform you about the progress of the work and by contacting our customer support, you will be able to find out about the progress of the repair work.
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